SiOO:X Wood Protection — the original silicate wood protection since 1994

Code of Conduct

Ten commitments that shape how we build, sell and stand behind every product that carries the SiOO:X name.

SIOO:X · OUR PRINCIPLES

CONTENTS

  • 01 Honesty and clarity
  • 02 Customer trust
  • 03 Quality at every step
  • 04 Research and development
  • 05 Long-term thinking
  • 06 Transparency
  • 07 Respect and inclusion
  • 08 Responsibility throughout the customer journey
  • 09 Collaboration and partnership
  • 10 Holistic view

Honesty and clarity

We communicate openly and clearly. We aim to give a fair picture of our products, our system, and what the customer can expect.

Customer trust

We put the customer's needs first and work as advisors to create the best possible result. Trust is built through knowledge, responsibility and delivery over time.

Quality at every step

We prioritise quality in product, application and service. A durable and well-executed result is always the goal.

Research and development

We continuously test and develop our products. Our work is based on knowledge, experience and documented results.

Long-term thinking

We work for solutions that last. Our recommendations are based on what is best for the whole — not short-term fixes.

Transparency

We are clear about how our products work, what affects the final result, and what maintenance is required.

Respect and inclusion

We treat customers, partners and colleagues with respect. We value different perspectives and foster an inclusive, professional environment.

Responsibility throughout the customer journey

We take responsibility from first contact to finished result and beyond. Support, follow-up and accessibility are a natural part of our work.

Collaboration and partnership

We build long-term relationships with our partners. We support with knowledge, resources and commitment to create shared success.

Holistic view

All parts of our business connect. Regardless of role, we contribute to the customer's total experience — and we take collective responsibility for keeping it high quality.

— A WORD FROM US

"These principles aren't a marketing exercise. They're how we work — every day, with every customer, on every project."